Guidance for Health Care Providers


Kane County Health Department does not order or conduct COVID-19 tests.
Patients are not to call KCHD for testing.

If you are a provider and want to request authorization for testing at IDPH lab, you must complete a request electronically.

Providers to Request Authorization Form
PUI forms are no longer needed

The Provider requesting testing is responsible for communicating results to the patient.

​Authorization Approved:
If approved, the healthcare provider and KCHD receives an automatic email notification with the authorization number and instructions on what to submit to the lab.

Please follow the appropriate steps for home isolation of patients not requiring hospitalization. This information will be provided to you with the authorization number.

Authorization Not Approved:
If denied, the healthcare provider and KCHD receives an automatic email notification with notice that the testing is not approved at the state lab, but that the provider can test elsewhere. Do not notify the KCHD if a test is ordered elsewhere.

​No Commercial Lab Available:
Instruct to isolate themselves at home away from other household members until 3 days (72 hours) after their symptoms subside. As an example, if the patient has symptoms that last for 7 days, they would self-isolate at home for 10 days total.

 Patients should be instructed to do the following:

  • Stay home except to get medical care 
  • Separate yourself from other people and animals in your home
  • Call ahead before visiting your doctor
  • Wear a facemask
  • Cover your coughs and sneezes
  • Avoid sharing personal household items
  • Clean your hands often
  • Clean all “high touch" surfaces every day
  • Monitor your symptoms
  • If you need immediate medical attention call 911 and notify dispatch personnel that you have, or may have COVID-19.

Discontinuing home isolation:

  • Tested Positive:

Must be isolated for a minimum of 7 days after symptom onset and can be released after afebrile and feeling well (without fever-reducing medication) for at least 72 hours, whichever is longer.

  • Tested Negative:

Stay home and away from others for 7 days after symptoms started OR until a febrile and feeling well (without fever reducing medication) for at least 72 hours, whichever is longer.

Commercial Testing Labs:

Toolkit, Clinical Guidance:

Providers to Request Authorization Form

IDPH Information:

IDPH Coronavirus Disease 2019 Webpage

COVID-19 Health Care Providers & Facilities

COVID-19 Clinical Guidance

Coronavirus Hospital Sign

NEJM Procedure

CDC Information:

CDC Information for Healthcare Professionals

CDC Interim Infection Prevention and Control Recommendations

Interim Guidance for Collection and Submission of Postmortem Specimens from Deceased Persons Under Investigation (PUI) for COVID-19

Evaluating and Testing Persons for Coronavirus Disease 2019 (COVID-19)

Discontinuation of In-Home Isolation for Immunocompromised Persons with COVID-19

Interim Clinical Guidance for Management of Patients with Confirmed (COVID-19)

Interim Guidance for Emergency Medical Services (EMS) Systems and 911 Public Safety Answering Points (PSAPs) for COVID-19

Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting 

CDC Travel Webpage and CDC Travel Notice

Isolation Precautions

Healthcare Professionals FAQ

Toolkit, Laboratory Guidance:

Information for Laboratories