Phase 3 Guidelines for Reopening Business and Returning People to Work Safely​​
Illinois Department of Commerce and Economic Opportunity COVID-19 Assistance​


State Announces Community-Based Testing Sites Now Open to All: Expanded Criteria Will Allow Anyone to Get Tested, Regardless of Symptoms​


Chicago Premium Outlet Mall | 1650 Premium Outlet Blvd. | Aurora, IL 60502
Enter from Farnsworth Ave. only
8 a.m. to 4 p.m.( or earlier if testing capacity is reached)
7 days per week 
All tests are self-administered swabs. Each person getting tested will be handed the swabs and directions through their car window. They will then have to swab their own nose and place it back in the bottle. Testing is free. This is a DRIVE-THRU ONLY testing facility
Anyone who will be tested MUST BE SEATED AT A FUNCTIONING WINDOW in a vehicle
NO WALK-UPS can be accepted for safety reasons
Persons getting tested will be asked to SHOW PHOTO IDENTIFICATION or healthcare/first responder ID/badge, if applicable.
Tests are taken on a FIRST COME-FIRST SERVE BASIS. Facility will close by 4 p.m. or when testing capacity is reached for the day, whichever comes first. ​
Due to the demand service, wait times can be significant. Please be patient.
If you are experiencing a medical emergency, you are urged to call your doctor or emergency department to seek immediate care and instructions. 
Individuals being tested at the Aurora site will receive a call from 1-888-297-7208 within four and seven calendar days regarding the results of their test. IDPH will make 3 attempts to contact the individual with their results by phone.  IDPH will not leave a message if the individual does not answer. The call may come from 888-297-7208 but IDPH recommends answering any calls from unknown numbers if you are waiting for your results. If the individual doesn't answer the initial call from IDPH it may be several days before they make another attempt. ​For questions about results from tests administered at the outlet mall individuals can call 1-888-297-7208. 
The Kane County Health Department DOES NOT provide test results.
COVID-19 tests are NOT done at the Kane County Health Department

Other Testing Sites:
Greater Elgin Family Care Center

VNA Health Care - Aurora & Elgin
Testing for COVID-19 should only be conducted by approved state or local laboratories​

​​Families_50x50.pngPUBLIC INFORMATION

Safely Using Hand Sanitizers​

Illinois COVID-19 Response Fund

​​Chicago Community COVID-19 ​​Response Fund​

Help is available for people losing job-based health insurance​​ 

COVID-19 Related Resources for Food Establishments and Retail Food Stores

Intimate Partner Violence, Sexual Violence, and Child Abuse and Neglect Prevention/Support Resources 

Food Pantry Resources​​

Changes to Isolation Period for COVID-19 Cases

Interested in COVID-19 Contact Tracing? Apply here:​​

Illinois Essential Businesses & Operations Frequently Asked Questions​​

Illinois Domestic Violence Helpline
1-877-TO END DV or 1-877-863-6338 (Voice)
1-877-863-6339 (TTY)
The hotline is toll free, confidential,
multilingual and open 24-hours​

FACE COVERINGS: Beginning on May 1, individuals will be required to wear a face-covering or a mask when in a public place where they can’t maintain a six-foot social distance. Face-coverings will be required in public indoor spaces, such as stores. This new requirement applies to all individuals over the age of two who are able to medically tolerate a face-covering or a mask.

FAQ for Businesses Concerning Use of Face-Coverings During COVID-19

Do-It-Yourself Cloth Face Coverings

State of Illinois - Guidance on the Use of Masks by the General Public​​​

CDC - Use of Cloth Face Coverings to Help Show the Spread of COVID-19


Revised Interim Guidance: Provision of Routine Oral and Dental Care - (IDPH 5/21/20)​

Volunteer and Donations

Want to volunteer with us? Click HERE​ to provide us information on how would you like to help. 

Press Release: Illinois Call for Medical Help​

Want to donate to support your community during the COVID-19 pandemic? Please click on the link below to tell us more about what you would like to donate.

COVID-19 Donations Survey

If you have any questions or concerns, please contact Claudia Reginato at​


Illinois Call4Calm Text Line

If you or a loved one are struggling with stress related to the COVID-19 pandemic and need emotional support, text TALK to 552020 for English or HABLAR for Spanish. This service is free and available 24 hours a day, seven days a week. People seeking assistance will remain anonymous and will provide only their first name and zip code, which enables the service to link you to a counselor in your area who is knowledgeable about available local resources.​

Managing stress and anxiety during the COVID-19 outbreak can be overwhelming. If you, or someone you care about, are feeling overwhelmed with emotions like sadness, depression, or anxiety, or feel like you want to harm yourself or others please call the Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Disaster Distress Helpline:

1-800-985-5990 or text TalkWithUs to 66746. (TTY 1-800-846-8517)

Free Emotional and Social Support for those Impacted by Cancer from Gilda's Club Chicago

Gilda's Club Chicago offers free, innovative online support to anyone impacted by cancer, with more than 150 virtual activities each month. The emotional and social support provided is an essential complement to medical care. The program includes healthy lifestyle workshops, educational lectures, social opportunities, support and networking groups and resource referrals. Gilda's Club Chicago is a 501c3 nonprofit organization and is funded through donations from individuals, businesses, foundations and special fundraising events. To sign up for a program, to volunteer, or to support us with a donation, people can connect online at ​​

Coronavirus Rumor Control
The purpose of this page is to help the public distinguish between rumors and facts regarding the response to the COVID-19 pandemic. Rumors can easily circulate within communicites during a crisis. Do your part to stop the spread of disinformation by doing 3 easy things: don't believe the rumors, don't pass them along, and go to trusted sources of information to get the facts about the COVID-19 response.

For daily updates, see KaneCountyConnects.comcropped-kcc-header.jpg

Kane Kares Nurse-Family Partnership



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